Guide

If you are faculty looking for logistics or project support for your event or activity: Contact Liz Sullivan (even if expenses are involved, the project doesn’t usually go to the finance team until we are ready to pay the bills).

Example: “Professor Smith is planning to bring a speaker to campus for an upcoming presentation. Liz Sullivan would be the first point of contact in the planning and coordination of event, and she will work with other staff (on the finance team and elsewhere) as needed.”

Please copy Katie Higgins on your initial email request to staff so that she can connect you with a backup if your primary contact is unavailable. If your question relates to the BFCA, Arnolt Center, or the Center for Documentary Research and Practice, financial requests should continue to flow through your current staff contact as usual.  

• If you are faculty in need of assistance with a purchase, travel or personnel update (including hires, terminations or supervisory changes) involving your research account: Contact Lorna Butler. (You can also consult this intranet resource on using your faculty research account.)
• If you are a unit director in need of assistance with a purchase, travel or personnel update (including hires, terminations or supervisory changes) involving your unit’s account: Contact Lorna Butler.
• If you are a center, journal or student organization in need of assistance with purchasing, travel or personnel update (including hires, terminations or supervisory changes): Contact Katie Higgins.
• If you need assistance making a purchase or personnel update (including part-time hires, terminations or supervisory changes) using central Media School accounts, including the operational areas of recruitment, student services, marketing and development: Contact Janet Laughlin.
• If you have an issue with your biweekly timesheet or paycheck: Contact your supervisor, then Janet Laughlin.
• If you have an issue with your monthly paycheck: Contact your supervisor, then Lorna Butler.
• If you have questions surrounding allowability or fiscal policy: Contact Katie Higgins.
• If you need to make an equipment purchase, review this resource.

• If you are having trouble with your personal workstation: Submit a CITRIS help request.
• If you need technology support in the classroom: Check out this intranet resource.
• If you need building services (clogged pipes, burnt out lights, etc.) in RTV: Radio & TV Services, call 812-855-5801.
• If you need building services (clogged pipes, burnt out lights, broken lock, etc.) in Franklin Hall: Darla Crawford (or Mike Gray if Darla is unavailable).
• If supplies are needed for Franklin Hall classrooms, restrooms, kitchens, etc.: Darla Crawford.
• If you are having problems with the Franklin Hall network printers for faculty and staff: Contact Kate Crum. If Kate is unavailable, contact Mike Gray. If you have an immediate need, please use one of the other network printers. Faculty/Staff printer locations:
  • Stack 6, across from the supply closet
  • Stack 5, Room 230V
  • Stack 4, Room M130M
  • Stack 2, Room M030N
  • Stack 1 common area
  • Sub-basement common area
• If you need assistance using 25Live to reserve a room in RTV: Steven Braunlin.
• If you need assistance using 25Live to reserve a room in Franklin Hall: Liz Sullivan.
• If you need support in RTV Studio 5: Steven Braunlin.
• If you need assistance with equipment in RTV: Steven Braunlin.
• If you have questions regarding phone lines or numbers: Contact Mike Gray.
• If you are having trouble using Teams to make calls or manage your voicemail: Check out this resource.
• If you are locked out of an office in Franklin Hall: Darla Crawford, Mike Gray, Allen Major, Jay Kincaid, Ron McFall or Rebecca Stanze. (After business hours, contact campus facilities at 812-855-8728 or 812-855-9514.)
• If you are locked out of an office in RTV: Steven Braunlin or Lorna Butler (After business hours, contact campus facilities at 812-855-8728 or 812-855-9514.)
• If you have questions about the exterior and interior door-locking schedule for Franklin Hall: Mike Gray (or Josh Bennett if Mike isn’t available).
• If you have questions about the exterior and interior door-locking schedule for RTV: Steven Braunlin (or Kirsten Payton if Steven isn’t available).

• If you have questions about updating or using the listservs: Check out this intranet resource.
• If you have questions about your website profiles: Check out this intranet resource.

• If you are staff with questions about FLMA, other leaves or other IU HR policies: Contact Rebecca Stanze (or Ron McFall if Rebecca is unavailable).
• If you want to hire an hourly part-time employee by promoting the opportunity through Jobs@IU: Contact Rebecca Stanze (or Ron McFall if Rebecca is unavailable). If you already know who you want to hire, provide the details to your finance team contact above.

• If you need access to CITO-controlled S drive folders or want to change the folder structure: Contact Rebecca Stanze.
• If you need access to IU systems (and there isn’t an option to request access yourself): Contact Rebecca Stanze.
• If you need access to a group email mailbox: Contact Rebecca Stanze. 

• If you need to schedule a meeting with the dean or associate dean or need something signed by the deans: Anne Stichter.
• If you need catering support for your event in Franklin Hall and aren’t already working with a staff person for event planning: Darla Crawford. (Please note: You must complete the MSCH hospitality request process and all other event-related processes required by IU.)
• If you are looking for office supplies or need business cards: Check out this intranet resource.
• If you need to ship something via UPS: Darla Crawford (or Liz Sullivan or Laura Dragoin if Darla is unavailable).
• If you need something notarized: Elizabeth Karon.
• If you need tablecloths for an event: Darla Crawford (Laura Dragoin if Darla is unavailable).

• If an employer or friend of the school wants to share a job or internship opening: refer them to the job intake form for the MSCH student job board. If you have questions about jobs or internships or cannot complete the job intake form for some reason: contact mschjobs@iu.edu. 
• If you are faculty planning a travel course or any kind of event that involves student travel: mschtrav@iu.edu. (The travel team will coordinate with other staff as needed to implement the project.)
• If you have questions about academic advising: Eliza Erxleben.
• If you have questions about Semester in LA: Isabel Madejski. 
• If you have questions about how students apply for internship credit: mschint@indiana.edu.
• If you have questions about visits/tours for prospective students: Matt Gillam.
• If you have questions about the Media Living Learning Center: Eliza Erxleben.
• If you are working with students seeking scholarships: Laura Dragoin.
• If you are faculty wanting to connect with alumni as potential guest lecturers: Emily Harrison.
• If you have have questions about student organizations: forming them, contacting them, or advising them: Eliza Erxleben.
• If you need to print course exams: consult this intranet resource.