Personal Technology Support

Personal technology support

AskIT is the main point of contact for faculty and staff tech support on the Bloomington campus. Whether you need help with a university-owned device, teaching technology, or research computing, AskIT is your starting point.

AskIT will triage requests, connect users to the right support, or dispatch in-person assistance when needed.

Use one of the following contact methods: 

• Email: askIT@iu.edu
• Chat: go.iu.edu/8tkz
• Phone: 812-856-3097

Operating hours: Monday–Friday, 8 a.m.–5 p.m.

Issue details needed

Please include the following information in your request:

• Username affected
• Phone number
• Date/time availabilities
• Affiliation with The Media School
• Location (Franklin Hall, RTV, Wells, etc.)
• Serial of device(s) affected if applicable
• Description of issue(s)